Support
Email steady@jackcolombo.com and we'll get back to you, usually within two business days.
Common questions
How do I cancel my subscription?
On iPhone or iPad: Settings > your name > Subscriptions > Steady. On Android: Google Play > profile > Payments & subscriptions > Subscriptions > Steady. In the app: Settings > Subscription > Manage subscription.
I bought Pro on another device. How do I restore it?
Sign in with the same Apple or Google account, then open Settings > Subscription > Restore purchases.
I don't hear the voice coach.
Turn up your media volume. Steady plays through media volume, so it also works with the ringer on silent. You can pick a different voice, a chime or vibration only in Settings > Sound and vibration.
Reminders don't arrive.
Allow notifications for Steady in your device settings, then open Settings > Reminders in the app.
Is my data backed up?
Your training and diary data is stored only on your device, so it isn't transferred if you switch phones.